Versand
SHIPPING POLICY
Last updated: May 21, 2026
Thank you for shopping with RENNIK.
This Shipping Policy explains how orders are processed, shipped, and delivered for customers within Germany and selected European countries.
Processing Times
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed during weekends, public holidays, or high-volume periods may require additional processing time.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.
Shipping Destinations
RENNIK currently ships to:
- Germany
- Austria
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Finland
- France
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- United Kingdom
Shipping availability may change without prior notice.
Shipping Costs
Germany
Standard Shipping
- €4.99 flat rate
- Estimated delivery: 3–5 working days
Free Shipping
- Free shipping on orders over €69
Express Shipping
Express shipping may be available at checkout depending on product availability and destination.
European Shipping
International shipping rates are calculated based on:
- destination country;
- package weight;
- shipping method selected at checkout.
Most orders shipped by RENNIK weigh under 1kg.
Estimated Delivery Times
| Country | Estimated Standard Delivery |
|---|---|
| Germany | 3–5 working days |
| Netherlands | 4 working days |
| Austria | 4 working days |
| Belgium | 4 working days |
| France | 6 working days |
| Poland | 5 working days |
| Italy | 8 working days |
| Spain | 8 working days |
| Portugal | 9 working days |
| Greece | 11 working days |
| United Kingdom | 4–7 working days |
Express delivery may be available for selected destinations.
Delivery estimates are not guaranteed.
Shipping Partners
Orders are fulfilled through European logistics and fulfillment partners.
Shipping carriers may vary depending on:
- destination;
- warehouse location;
- product availability;
- shipping method selected.
Customs, Duties & Taxes
For orders shipped within the European Union, customs duties generally do not apply.
For shipments outside the EU, including the United Kingdom, customs duties, VAT, import taxes, or clearance fees may apply depending on local regulations.
Customers are responsible for any applicable import charges unless otherwise stated.
Delays
Delivery delays may occur due to:
- customs inspections;
- courier disruptions;
- weather conditions;
- public holidays;
- force majeure events;
- incorrect shipping information provided by the customer.
RENNIK is not responsible for delays outside of our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to:
- incorrect address;
- failed delivery attempts;
- unclaimed shipment;
additional shipping fees may apply for reshipment.
Lost Packages
If your package appears lost in transit, please contact us at:
We will work with the shipping provider to investigate the shipment.
Investigation periods may vary depending on the courier.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours after delivery.
Please provide:
- order number;
- photos of the damaged package;
- photos of the damaged items.
Transport damage claims may be processed through our fulfillment partners.
Contact
RENNIK (Jerry Berry Ltd.)
Email: support@rennik.com